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Everything you've always wanted to know about baxtr.
(And a few things you didn't know you wanted to know.)
What is Subscription Pet Care?
Subscription Pet Care gives your clients the ability to pay for preventive care on a monthly subscription basis, instead of all at once.
Generally, a client comes in to your clinic, receives services from you for their pet, and pays in full. And maybe never sees you again. Transaction complete.
Subscription Pet Care changes the game and turns your business into a regular-revenue-generating machine by putting those services on a monthly or annual renewing subscription.
By creating subscription plans, you increase financial access to care by eliminating much of the burden of cost for your clients. Let's explore an example of a wellness plan:
Instead of a $4-500 visit for exam, bloodwork, vaccinations, etc., you enable your clients to pay, say, $50/month for the same services. Win for them, win for you. Belly rubs for everyone.
What is a Pet Wellness Plan?
A wellness plan is a subscription that lets your clients pay for preventive care on a monthly basis instead of as a large one-time visit fee. Instead of a $400–500 annual wellness visit, they pay $40–60 a month. You decide what's in the plan. You set the price. baxtr manages the rest.
How is baxtr different from other wellness plan platforms?
Most other platforms require integration with your PIMS — your practice information management system. That integration adds complexity, setup time, and a technical dependency you don't control. baxtr is completely standalone and PIMS-agnostic. It works alongside whatever system you already use, without connecting to it, touching it, or depending on it. Setup takes about 20 minutes.
Does baxtr integrate with my PIMS?
No — and that's the point. baxtr is intentionally PIMS-agnostic. Your clinical records stay in your practice management system. Your wellness plan subscriptions live in baxtr. They coexist without any integration required. This is what makes baxtr so fast to set up and so reliable to run.
How much does baxtr cost?
A one-time $249 activation fee covers your full onboarding, staff training, and launch support. After that, baxtr charges 5% of client subscription payments. No monthly minimums, no contracts, no surprise fees.
What if a client stops paying?
baxtr's Monthly Payment Guarantee (MPG™) covers your clinic if a client defaults. You keep receiving those monthly payments through the first year. The setup fee that funds MPG is charged to your client at enrollment — your practice takes on no additional cost.
We got you.
How long does setup take?
About 20 minutes to build your first plan and go live. We walk you through everything during your onboarding call, and we're available by phone and email after that.
What services can I include in a plan?
Whatever services you offer. Annual exams, vaccines, bloodwork, dental cleanings, parasite prevention, grooming, boarding, prescription services — mix 'n' match. You can create multiple plans at different price points. You can create wellness-only plans, perks-only plans, or a combination. We'll help you think through the right structure for your practice.
What about services outside the plan — like emergency procedures?
Most clinics offer a members-only discount for out-of-plan services. The amount and structure of that discount is entirely up to you.
How do I get paid?
Client subscription payments are collected through baxtr and deposited directly into your practice's bank account. baxtr invoices you monthly for the 5% platform fee.
How do I tell our clients about this?
The most popular method would be via social media – however, the sky's the limit. In-office marketing, direct mailers, radio ads, patient acquisition campaigns, skywriting...however you reach your clients now, you can tell them about your plans.
Will you train my team?
Yes. Every new practice gets a full onboarding walkthrough and staff training as part of the $249 activation. We're also available ongoing by phone, email, and video.
What's the fastest animal on earth?
The cheetah. Next...
What should I name my cat?
Anything but Whiskers. We've seen enough Whiskerseseses.
Prefer a conversation? Contact us.
Fill out the form, and we'll be in touch faster than Fluffy snarfed down that steak you left unguarded on the table.